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My computer and the Canon software for my wireless printer can't find my printer which is only two f

DrLilaB
Apprentice

My computer and the Canon software for my wireless printer can't find my printer which is only two feet away.  What do I do now?

4 REPLIES 4

Tiffany
Moderator
Moderator

Hi DrLilaB,

So that the Community can help you better, we will need to know what model printer you are using and Computer Operating System. (Windows XP/Vista/7/8 or Mac 10.x) 


Any other details you'd like to give will only help the Community better understand your issue!

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

DrLilaB
Apprentice
Hi, Tiffany.
The printer is PIXMA MG2920, and the OS is Windows 7.

Does this help:

 

http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/photo_all_in_one_inkjet_print...

 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Have you run the setup CD? What connection method are you selecting (Cableless, WPS)?
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