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5Ghz Drivers for TS6420 Printer???

DPS0407
Apprentice

Just upgraded my internet to a 5G system and now can't use my printer.  It would appear that there are no drivers for this product to connect wirelessly to a 5G network?   Anyone have any insight?  Hate to buy a new printer unless absolutely necessary.   Not pleased with their customer support page/chat bot not helpful.

2 REPLIES 2

shadowsports
Legend
Legend

Greetings ,

Its not a driver's issue. This is hardware.  The printer only has a 2.4Ghz radio.  It is not dual band and cannot connect to a 5GHz broadcast.  

 

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10

~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

rs-eos
Elite
Elite

"5G" is cellular.  For your printer to connect wirelessly, it will need to use WiFi.  Specifically 2.5GHz.   Are you able to set up a local WiFi network with your internet? Hopefully it will have both 2.5GHz and 5GHz capability.

--
Ricky

Camera: EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L
Lighting: Profoto Lights & Modifiers
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