5Ghz Drivers for TS6420 Printer???

[DPS0407]

Just upgraded my internet to a 5G system and now can't use my printer.  It would appear that there are no drivers for this product to connect wirelessly to a 5G network?   Anyone have any insight?  Hate to buy a new printer unless absolutely necessary.   Not pleased with their customer support page/chat bot not helpful.

[shadowsports]

Greetings ,

Its not a driver's issue. This is hardware.  The printer only has a 2.4Ghz radio.  It is not dual band and cannot connect to a 5GHz broadcast.  

[rs-eos]

"5G" is cellular.  For your printer to connect wirelessly, it will need to use WiFi.  Specifically 2.5GHz.   Are you able to set up a local WiFi network with your internet? Hopefully it will have both 2.5GHz and 5GHz capability.