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Posts: 1
Registered: ‎07-12-2019

mx432 5b02 error code how to fix?

 
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Product Expert
Posts: 2,915
Registered: ‎10-16-2012

Re: mx432 5b02 error code how to fix?

Hello.

 

Try unplugging the power for a half hour.  While unplugged, open the cover to access where the ink cartridges are and make sure that there are no obvious obstructions in that area.

 

If the error still persists, please contact our phone support group at 1-800-652-2666 for possible options.

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