cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Printing is missing gaps

seitandrew
Apprentice

Please help

 

My Canon MX922 has been working great until yesterday when it started having this printing issues.  When I attempt to print a picture or a document there are strange gaps.  I attempted to align the cartridges clean the rollers but neither has helped.  

 

I printed the document using wifi from my computer and I also put the document onto a thumbstick to print directly from the printer without any improvement.

 

I scanned a printout and am including a link to view it below

 

https://drive.google.com/file/d/0B4JQefA8Aq4UZ3lxc095T2wwakU/view?usp=sharing

 

Thanks

2 REPLIES 2

Michael
Product Expert
Product Expert

Hello.

 

We were unable to access your image. 

 

Try uploading it to this message thread so we can look it over.

 

For faster assistance, find more help at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

PMHilton
Contributor

I can access your scan. I had a very similar issue (black only, colors were fine) with my MG5320. I had been using 3rd party ink tanks for some time before the issue arose. I removed the ink tanks & set the print head in a shallow dish of Windex for about 3 hours. After a head cleaning & test page, printing (with a Canon ink tank) was back to normal.

Holiday
Announcements

12/18/2025: New firmware updates are available.

EOS C400 - Version 1.0.4.1

EOS C80 - Version 1.0.4.1

XF605 - Version 1.0.7.1


12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II