03-23-2020 12:51 PM
I have checked and double checked my paper size settings. Why is it only printing my full page document as a quarter page? I have also shut it off, restarted, etc.
MX490 Windows 10 PC
03-24-2020 03:20 PM
Please try the following adjustment to see if we can resolve your issue:
1. Close any programs that are open.
2. Right-click the Start Button which is usually on the bottom left corner of your screen and choose "Run".
3. Type "control printers" and click OK.
4. Right-click the MX490 and choose Preferences or Printing Preferences.
5. In the Main tab, click the Defaults button at the bottom.
6. In the Page Setup tab, click the Defaults button at the bottom.
7. Click Apply and OK.
Once this has been done, try printing to test the unit.
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