cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pixma TR8520 - Fax picking up even though it set to have the Telephone as priority

rice-shop
Apprentice

I just setup my multifunction printer yesterday.  I since I use one phone line for telephone and faxing I set the machine to have the Telephone as priority.  Last night we got a call in, and about 30 seconds after I answered the phone, the fax kicked in and started it's thing.  The only thing I could do was to shut off the printer.  I went back through the settings this morning and the only option I can find is to set the Telephone as priority.  Is there a way to set it so that Fax can be initiated manually?

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi rice-shop,

 

Is the phone that you are answering the incoming call with connected to the EXT jack on the back of your PIXMA TR8520?

 

phone.jpg

 

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

No the FAX is plugged into a wall jack that shares the same phone line as the phone.

National Parks Week Sweepstakes style=

Enter for a chance to win!

April 20th-28th
Announcements