12-30-2015 10:57 PM
Hello! I have a 3 year old Canon Pixma MG5320 that has started to print blank pages in the past few weeks. I don't think it's under warranty anymore. I changed all four cartridges, did multiple cleanings and deep cleanings (using up about 2/3 of the ink). Here are the nozzle head and print head alignment results:
Red and blue prints for the nozzle head test, and only blue prints for the print head alignment. Is there a way I could directly inspect the nozzle head? Maybe it's also an alignment issue? There was another post with a similar problem. Should I just call technical support? Any help would be greatly appreciated, thanks in advance!
Solved! Go to Solution.
01-04-2016 10:28 AM
If certain colors are missing after cleanings have been performed, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
01-12-2016 09:54 AM
This just happened to me in the middle of a big print job due tomorrow. I tried nozzle cleaning and it still was printing blank pages. I then turned my printer power off and then on again, and it is printing fine now.