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New Contributor
Posts: 1
Registered: ‎03-07-2019

PIXMA MG3620 scan/copy function prints document small then the original

Placing a document on the scanner, then pressing either the "Black" or "Color" button starts the machine scanning and copy of the document comes out about 1/3 the size of the original.  

 

Printing documents from PC is not a problem they print in the correct size.

 

Any suggestions?

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Product Expert
Posts: 871
Registered: ‎11-19-2018

Re: PIXMA MG3620 scan/copy function prints document small then the original

Hi VinesSecurity,

 

Please click HERE and follow the steps for making a copy. Make sure press the paper button in step 4 to make sure it matches the paper you have loaded.

 

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