05-19-2021 06:40 PM - edited 05-19-2021 09:24 PM
Does anyone know how to adjust Norton 360 to not interfere with the scanner on my Pixma TR4520 MFP?
The printer is USB connected ONLY - no network of any kind.
The Scan Utility reports error code 5,156,69. The scanner is NOT visible in the Windows Paint applet.
05-20-2021 10:34 AM
Greetings,
I cannot say with certainty that Norton is your issue, but it wouldn't surprise me. Personally, it it not software I would recommend or wish on anyone.
Steps:
Open the Application > select Administrative Settings > Select the Configure option listed under Program Exclusions > press the Add button, browse to the application you would like to allow.
~Rick
Bay Area - CA
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