04-15-2020 11:00 PM
Suddenly, Black stripes started printing over text or graphics with each pass of print head. Alignment etc does nothing to fix it. See attached sample. Changed black cartridge - it's no better.
04-27-2020 04:03 PM
Hi rtelschow,
Based on your description of the issue, it would appear as though the encoder/timing strip in your PIXMA MX922 is dirty or smudged and would need to be cleaned. To clean the encoder/timing strip, please follow the steps outlined in the following Knowledgebase Article available from Canon's web site:
https://support.usa.canon.com/kb/index?page=content&id=ART142447
After cleaning, please attempt to print again.
04-27-2020 04:33 PM
Thank you - but this didn't seem to be the problem. After trying everything else, I finally swapped the print head from another MX922 and that fixes it. Is it possible to buy a replacement print head cost effectively, or do I just buy another printer?
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