12-15-2019 08:20 AM
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03-05-2020 07:31 AM
Mine stopped printing in black, but printed fine in all the colors (same ink levels). After I ran deep clean, it prints in black, but not in magenta. Another deep clean of just the color toners didn't do anything. Help?
03-05-2020 03:18 PM
If the printing issues persist after cleanings have been done, service may be required. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
12-07-2020 05:03 PM
ai contacted Canon with the same problem and, as I was out of warranty, they sold me a new black print head for $59Cdn. My black problem is resolved, but now I have no colored ink flowing to the color print head. Canon's answer to this was that I should probably buy a new printer $240 Cdn) as it would probably be cheaper than sending it in for repair! I see they now have a new G3260 printer with a different ink number.
01-17-2021 03:28 AM
The cleaning worked when I wanted for the flash 2 times. However it did not automatically print the nozzle test pattern. However I went ahead and did a test print, and it came out fine now.
10-11-2021 10:49 AM
I hve run the printer head cleaner threetimes and although the black ink has been filled, it still won't print. It ALSO won't print the nozzle check pattern. There is paper inthe machine and I have run the diagnostics as the msanual says. I can hear it cleaning but nothing gets printed.