elph 130is not being recognized by computer to upload photos, turned off and on, stopped and restart

[nikkij]

elph 130 IS not being recongnized by computer to upload photos from camera. Turned on and off, stopped and restarted program. It worked yesterday now all of a sudden it stops??? Help. Please

[Shanna]

Hello nikkij!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

[nikkij]

Windows 7 via USB thanks

[Mykolas]

nikkij,

When the camera is connected, make sure you press the PLAYBACK button to power on the camera. 

1. Does your computer do anything after you do this, like make a beeping sound or display anything indicating it sees the camera?
2. Does the camera connect to other computers?
3. What devices do you have connected to your computer aside from the camera?

If this is a time sensitive-matter, additional support options are available at Contact Us.