01-25-2015 07:56 PM
took a video on my camera. changed the name of the video in my laptop, then put the sd card back in camera to edit it and now can't access the video
help!!! have a 7 min video that i need to cut down to 30 seconds. 🙂
01-25-2015 08:13 PM
Hi tcrave88!
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know which camera you are using. That way, the community will be able to assist you with suggestions appropriate for your product.
Any other details you'd like to give will only help the Community better understand your issue!
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Thanks!
01-25-2015 08:24 PM
i am using a canon powershot sx10 is
01-27-2015 09:46 AM
tcrave88,
The video file needs to be completely in its original form with original file name and folder structure. The camera may not recognize a video file that has been modified by your computer, even with only a name change. If you change the name back to its original file name and put the card back in the camera, are you still unable to access it?
02-02-2015 01:28 PM
Thought that would have beent he answer... except the type of file is now a Quick time movie rather then a THM file. Is there a way to change this back?
02-04-2015 10:38 AM - edited 02-04-2015 10:38 AM
tcrave88,
THM files are only thumbnail preview files. That is not the correct format you want. The files should be in the MOV format.
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