canon sx50 HS will not turn off.

[hgdutcer]

I have canon sx50 HS that I cannot turn off.  I have to open the battery compartment to turn it off, but it turns on just fine.  Any suggestions? 

[rkiskan]

I'm just wondering if it shuts down according to the in activity period .... Power svaing features as described on p. 38 of the user guide?

[John_]

You can try doing a reset to defaults through the settings menu and you can also try removing the battery and holding the power button on/down for at least 45 seconds. If neither of those work I suggest calling Canon for a service request asap because there are no settings that over ride the power off button it should always turn the camera off when pressed regardless.

[cale_kat]

hgdutcer, Try another battery or send it for service. Power on/off related issues are frequently related to a damaged or weakened power board (internal electronic power regulator) that will probably have to be replaced.

Not saying a reset isn't worth a try, just that power related problems are pretty common. Electronic parts get hot, they are susceptible to damage.The parts related to your battery are the gateway for power delivery.

Good luck.