10-11-2020 02:27 PM
QUESTION: What settings to make on SX720 HS to use with EOS Webcam Utility?
We don't find any webcam setting instructions in either:
PowerShot SX720 HS Camera User Guide. or in
User Guide-For Small Screens (such as Smart Phone, etc) - PowerShot SX720 HS
PROBLEM: Camera works normally. When USB is connected to computer, the camera lens automatically retracts and shutter closes. We can not find any camera setting to open the lens. When USB is disconnected, the camera works normally again.
ENVIRONMENT:
Camera: Model Canon SX720 HS with USB to computer
Software:
EOS Webcam Utility, official version installed 6 Oct 2020, and seems to run properly.
Windows 10 Home v. 1909, fully updated
Windows Device Manager/Cameras says EOS Webcam Utility is installed and is functioning properly
Windows Device Manager/System Devices says all USB drivers have latest updates and functioning properly
What settings to make to use the camera with EOS Webcam Utility? Thank you.
11-02-2022 04:34 PM
Hello scott14,
Unfortunately, the EOS Webcam Utility is not compatible with the PowerShot SX720 HS.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
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