11-12-2021 06:19 PM - last edited on 11-19-2021 09:23 AM by Danny
I have a SX620 HS that I tried to register but it errors out saying that ser. number is not USA supported. What is the country to register it on.
Ser. #9230xxxxxxx
Thanks
[Serial number partially blocked out for privacy.]
Solved! Go to Solution.
11-13-2021 01:27 AM
11-13-2021 08:23 AM
@Peter wrote:
"We can confirm that the product with the serial number you provided is originally intended for sale by Canon in the European Economic Area."
https://www.canon-europe.com/about_us/serial-number-checker/#serial
11-12-2021 06:33 PM - edited 11-12-2021 06:39 PM
Did you buy it new? It sounds like it is "Grey Market".
I am sure it is long past the warranty period so there is probably no advantage gained by regeristering it with Canon.
11-12-2021 06:40 PM
I bought it on-line from Ted's Electronics. Just found out that they do sell grey market products. I just want to register it to get product updates
11-14-2021 10:39 AM
"I bought it on-line from Ted's Electronics."
Sometimes the best deal is not always th best deal.
11-12-2021 08:37 PM
Far from a camera expert but if it's "grey market," there is probably nowhere to register it. You might call where you bought it. Was there any warranty and/or registration information given on the website?
11-12-2021 08:42 PM
11-13-2021 01:27 AM
11-13-2021 08:23 AM
@Peter wrote:
"We can confirm that the product with the serial number you provided is originally intended for sale by Canon in the European Economic Area."
https://www.canon-europe.com/about_us/serial-number-checker/#serial
11-13-2021 10:22 AM
11-13-2021 10:46 AM
Actually it was Peter who found the right link. I just posted a photo showing it could be registered in Europe.
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