08-18-2013 11:06 PM
Is there any way to salvage a PowerShot A2300 than has been dropped in water?
08-20-2013 12:09 PM
Hi Angler!
Thank you for posting!
Without having the camera looked over by our Factory Service Center, it is not possible to determine if the camera can be repaired economically. To start the repair process, you'll need to complete a Repair Request on our website.
However, I would like to offer you an alternative. We have the Canon Loyalty Program that you may participate in. The Canon Loyalty Program option allows you to replace your current camera for a discounted fee, plus shipping. The original non-functioning camera would then be returned to Canon USA for recycling using a prepaid shipping label that would be provided.
If you would like to take part in this option, please call our Sales Department at (800) OK CANON (800-652-2666) seven days a week, 8am to Midnight. Let them know you have been working with online support and the Canon Loyalty Program was offered. Be sure to have your serial number for your camera at the time of your call.
08-21-2013 02:59 PM
Hi and thank you for replying. I have already arranged for a loyalty program replacement.
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