05-01-2013 07:10 PM - edited 05-05-2013 10:54 AM
UPDATED May 5:
I apologize to the forum for mixing two different problems. They are unrelated.
Problem #1: User error. I thought I was using a class 6 SD card but I was wrong. The yellow "!" indicates a pathologically slow card. Upgrading to a class 10 resolved this problem.
Problem #2: UNRESOLVED. Red battery indicator comes on prematurely. On a fresh charge, it'll turn red after recording for a couple of minutes. On a partially drained battery, it turns red immediately upon entering movie mode or pressing the record button. Turn the camera off and then right back on in "still" mode and it shows full charge and works fine ... until trying to shoot video. I have not precisely measured recording times but it'll record for at least 20 (maybe 30?) minutes while flashing red.
11-18-2013 07:06 PM
SX280 Defective right out the box....not one but two - says a lot, Google Newegg SX280 and read the reviews.
What the hell is going on at Canon? Looks like they don't give a toss anymore.
11-19-2013 04:26 AM
Maybe I been a donkey but if a tape on the sensor of the battery works it seems that the problem was the battery no?
11-19-2013 09:04 AM
@LSousa wrote:Maybe I been a donkey but if a tape on the sensor of the battery works it seems that the problem was the battery no?
Think about it. The most likely function the tape performs is to disconnect the battery level signal and thus turn off the flashing red light. The uncertainty of the video time left remains unchanged.
11-19-2013 09:36 AM
But some people said that huge battery doesn't solve their problem...
11-21-2013 12:43 AM
Right, so if a different battery doesn't solve the problem, then clearly the camera is the issue and not the battery. I can also confirm that a different battery did not fix the problem for me.
That said, I returned my SX280 as I just couldn't deal with the unpredictability and unreliability. I also don't see me buying another Canon product in the future as I dislike the way they handled this problem. It's clearly still an issue, but they refuse to take ownership of it and make it right, nor will they even acknowledge that it is still an issue.
I ended up getting a Sony HX50V instead. It is a bit thicker, but it also packs a 30x zoom lens in there, and an excellent IS system. Honestly, image quality is quite good, and it even rivals the SX280 in terms of low light performance; this surprised me. There are a couple of things I would change about it in terms of design (i.e. manual flash pop-up), but nothing big...and it actually works as advertised.
11-21-2013 02:14 AM
@Jason wrote:Hi everyone, to keep you and your gear safe we don't recommend do-it-yourself modifications, such as covering the middle pin with tape. In fact, doing this will interrupt important circuits that could cause unsafe conditions, such as overheating. We strongly advise against modifying the battery in any way.
Hey Jason
Do ya think there might really be something wrong with this camera? Why is Canon screwing up so much? Is it management? Do they know how ridiculous this situation is?
11-24-2013 09:57 AM - edited 11-24-2013 09:59 AM
BeefJerky
Whats the Sony HX50 like at Macro have you tried any close ups.... might be interested myself or one of the Panasonic range. don't mind if it's a couple of Shekels dearer.
Dave
11-24-2013 07:42 PM
I bought my SX280HS in Oct. 2013. I now realize that I can't shhot videos! I am planning a trip very soon and that is one reason I bought this camera.
Yes, after seconds of video shooting, the battery warning comes up and the camera shuts down. An off/on says full battery and I can take stills but no video?
Yes, I have tried all the suggestions that I saw: Battery and card out for 1 minute and then a half hour
I downloaded the upgrade from the Canon site
etc.
Help, I really would like to have the camera operating, will I have to return it?
Thank you.
11-24-2013 07:55 PM - edited 11-24-2013 09:12 PM
You will have to return it, I sent my new one to canon and they sent a really screwed up refurbished one back, said the new one could not be fixed, they sent another and it's screwed up, return it to the store you bought it from if you still can. I will keep sending them back until I get a new working model or a refund and will not buy another Canon product until this is taken care of. I am totally disappointed in their service and really wary of buying anything from them now because of the way I've been treated by their lousy service. THE rudest, condescending jerks on the phone EVER! I paid for a working camera and I would like one please!!! This problem should have been taken care of the first time I contacted them, not the third, fourth, fifth, sixth or seventh! Wait a few months until new products have been tested and people start reporting problems before buying anything, had I read more I would have never bought the piece of junk.
11-25-2013 12:47 AM - edited 11-25-2013 12:57 AM
Davy,
The macro shots seem good to me on the HX50V. That said, I don't really use that mode very often.
I've actually been through three different cameras recently, so I will give you my viewpoint on them.
1) I started with the Panasonic ZS30/TZ40 and ended up returning it due to a few (what I consider) big issues. The image quality was quite bad, especially in low light. The flash is placed in such a way that you end up with a shadow in the lower left corner if shooting a flash photo at wide angle. Also, the GPS receiver wasn't very good; it wasn't even able to get a reliable signal from within a car.
As far as the image quality, the noise really affected the chroma in an awful way. For example, if you take a picture of the silver front grate of a typical table fan, the noise would make the silver parts look "colorful." It wasn't silver anymore, but a multicolored smudge. So, I'm thinking a lot of it has to do with the type of noise that bothers me. Note that this would show up even at an ISO of 200. Here's a perfect example:
But, even in brighter scenes, details still tended to be smudged out. I took a couple of landscape pictures while on vacation with it, and the details that should have been there just weren't. It was almost as if it had a mild watercolor effect. I do note that none of the information on this camera specifiies that the sensor is backlit in this camera. If it is not, then I suspect that may have a lot to do with the image quality issues.
That said, it wasn't all bad. It was very fast and responsive, and also had excellent video quality. In addition, it was very compact and fit in my pocket the best of all three cameras. It also had very good battery life. Overall though, it was not the right camera for me.
2) Next was the Canon SX280. We all know the image quality is excellent, and thats the main positive this camera has. However, the unreliability of the battery life (especially when shooting video) made it a poor choice for me. But to be clear, if it wasn't for the battery issue, I would have kept it!
3) Finally, I am currently using the Sony HX50V. Overall, the camera is my favorite of the three so far. The 30x zoom is great, and can really get you in close. It does have a bit of trouble focusing at the telephoto end of the lens in low light, but then so did the Canon and Panasonic. However, when comparing like zoom to like zoom (i.e. 20x on all), the Sony comes out ahead in that regard.
The camera is reasonably fast, but not as fast as the Panasonic. The image quality seems quite good, though not as good as the Canon in low light. In bright light, I would say the the Sony actually does have a bit more detail than the Canon, but in lower light, the noise takes away from the extra megapixels the Sony has. Noise creeps in earlier than the Canon, but doesn't seem to be as bad as the Panasonic. Also, the noise is much less obtrusive and offensive to my eyes compared to the Panasonic.
The battery life is excellent on this camera, and you can actually shoot video on it without it shutting down! 🙂
That said, there are a few negatives. It is noticeably thicker and heavier than the Canon and Panasonic. I can still fit it in my pocket and carry it around easily, but it is really pushing the limits. I'm having a love/hate relationship with the flash. It is positioned in a way that the large lens will not interfere with the light distribution (like the Canon). However, it is not an automatic popup flash like the Canon. Again, I'm not sure which design I prefer. I like that the Canon is automatic, but it also tends to hit my finger as it comes up then stop and complain about the flash not being in the right position...so I then have to turn it off and on again. The one on the Sony is manual (I have to push a button to pop it up), so I don't have that issue. But I worry that I might forget to pop it up and miss a good photo that would have needed the flash.
Finally, I do have a couple of issues that really bother me as far as the camera's software responsiveness goes. First is its responsiveness to me hitting the playback button. Sometimes I want to go right to playback mode to view and zoom in on the photo after I took it. However, it will ignore any keypress until after it has shown the preview of the photo (which also can't be turned off) and gone back to live mode. So, even if I hit the button while it was previewing, I have to hit it again once it is "ready." The other two cameras would go right into playback mode as soon as I hit the button. Second, when you go to zoom in on a photo in playback mode, there is a few second delay before it actually starts to zoom in. Once it starts to zoom in it is quite responsive though. Also, it only goes to 4x zoom; it would be nice if it went higher, but I find it fairly adequate.
So yeah, I still need to play with the Sony a bit more to see if it's what I stick with. I think with this camera, it's fairly minor issues and me just being overly picky. Plus, I'm not really sure there's any better alternative for me. If I change cameras again, I will keep you updated.
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