11-01-2013 04:58 PM
Hi I have a PowerShot S50 (10 yrs old and still great). The lens door is not sliding back easily - make take a lot of juggling - and therefore the lens does not extend for picture taking. When I get the door open/lens extended, the camera is operational. It is difficult to close the lens door again to protect lens.
I see the PowerShot S50 is no longer officially supported by Canon for repairs. Any suggestions where I can send this for servicing. The camera has served me well until now. I'd hate to have to get another camera for what appears to be a small mechanical problem.
Thanks for any suggestions.
Anne
12-10-2015 10:54 PM
My PowerShot S50 did the same thing today, and after finding no direct solution online, I forced the sliding cover shut. The cover had been getting harder to operate for the past year, but amazingly, when I did this, there was a snap as the cover closed and now it works smooth again, just like new. (fingers crossed...)
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.1.1
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
EOS R6 Mark II - Version 1.6.0
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.