SD Card

[REMoon]

I have a 64 GB card in my camera, which now contains all of the images from my recent vacation. Unfortunately my computer will not recognize the card, either inside the camera or on a SD card adapter. This happens regularly and is fixable by deleting old images on the camera manually to reduce the amount of stored material on the card. I have erased all of the old images but this time there are too many new ones, exceeding some limit. I know the images are there, as I can toggle them on the camera. How can I download these onto my computer?

[smack53]

REMoon,

What operating system are you using on your computer?  Could be an issue with the software drivers if it's an older version.

Steve M.

[REMoon]

Thanks for replying. My computer O/S is Win7. The curious thing is that provide I don't have too many pictures on the card it reads just fine, but when the number of pictures exceeds some limit, I cannot access the card.

[REMoon]

Thanks for replying. My computer O/S is Win7.

[smack53]

There is an apparent issue with Windows 7 and it's ability to correctly report SD card sizes over 32GB. There is a technical bulletin at https://support.microsoft.com/en-us/kb/976422 that covers the issue in better detail. There is a hotfix that has been worked on, but it looks like you may need some technical support to ensure the hotfix will work on your computer. Since I only use up to 32GB SD cards, I had not run into this issue before. Microsoft is allowing users of Windows 7 and 8 to upgrade to Windows 10 for free for a limited time, if you want to take that route. I would just make sure you have the latest service pack for Windows 7 installed on your computer, and then if it doesn't work, talk to a Microsoft person.

Good luck.

Steve M.

[REMoon]

I have just purchased a new SD card adaptor and rebooted the computer with it attached. Thanksfully, this solved the problem! Many thanks for your input.

[smack53]

Happy to hear that worked for you! I'll keep that in mind if I ever go to 64GB.

Steve M.