I had to wipe my hard drive and reinstall applications. After doing so, my Powershot sx710 HS can no longer function with Canon Image Transfer Utility. I get the error:
"Camera Web Link is not set up. Set up Camera Web Link again."
And when I try to log inthrough Image Transfer Utilty to "Add new camera" I get the error:
"Failed to connect to the server."
I've also tried going to https://ihub.image.canon/ but I cannot set up there as I not longer have the camera's serial number––some of the numbers have rubbed off the camera after frequent use.
Finally, I've tried connecting with a cable, but my computer (Mac, Mojave 10.14.6) does not recognize it being connected. I have no way of accessing my photos! I can't find any support on Canon's website,https://www.usa.canon.com/internet/myportal/us/home/support/details/cameras/point-and-shoot-digital-...just links to the manual. (Literally, there is the text "Contact Support" with no associated link!) Please help!
