11-12-2013 07:32 PM
I have a Powershot G10, my grandson got a hold of it and I think changed some settings. I can not figure out what he did, however, when you take a picture only half of it appears on the review screen. Can someone help me with this?
11-14-2013 12:41 PM
11-15-2013 12:02 AM
Hello Mimiofbg,
At this time, it is not clear what you mean when you say half of the image is missing. If half of the image is cleaved off, or lines appear which constitute the remainder of the image- then it's possible there is a malfunction.
You can toggle the display on the Playback as another user suggested by toggling the <DISP> button on the rear of the camera. This will change the view each time you press the button. Attempt to cycle through this and see if you can obtain your normal view back.
Another method to test if this is a real issue with the camera is to download a few images and see how they appear. If images appear to be truly cut in half, then this may be an issue that will require service to resolve.
If this is an urgent matter, please contact us through our Support and Service web site. To set up service, please use the Arrange a Repair link through this same site, under the Service and Repair heading.
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