06-22-2024
03:29 PM
- last edited on
06-25-2024
10:24 AM
by
Danny
I previously downloaded Image Transfer Utility 2 and paired it with my camera and successfully transferred my images to my computer. When I tried it today, the camera wasn't paired. I have tried and tried to pair it again unsuccessfully. I deleted the app and downloaded it again. I do the first step or two but the camera doesn't display any further instructions as indicated by the app. I am beyond frustrated. Please help.
06-25-2024 05:17 PM
Hello scl,
I would suggest returning the camera WIFI settings to default and creating a fresh, new connection from there. You can reset the WIFI settings in the Wrench tab of the menu, listed under Wireless communication settings.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
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