04-05-2024 04:29 PM - last edited on 04-05-2024 04:31 PM by Danny
I have a canon powershots x620 hs. I have no problem connecting to the computer to download pictures, the problem arises when I go to disconnect. There is no obvious eject "button" on the computer desktop. The only way I can do a computer disconnect is to go into the device manager. If I just turn off the camera and then disconnect from the computer I keep getting a warning sign that tells me I have disconnected or turned off the device.
How do I reset the computer so i can have an easy way of disconnecting without getting all the warnings.
I am not computer savy.
04-05-2024 04:31 PM
Thanks for joining the conversation, claire3!
So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
04-05-2024 09:30 PM
thanks Danny,
I am using windows 10
04-06-2024 06:23 PM
Cameras do not appear in the "Safely Eject" area in Windows. All you do is unplug it. That is, AFTER you are sure there is no transfer going on!
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