12-01-2019 08:34 PM
I've received the camera as a gift a couple of years ago. Now I'm having problems with it not turning on. It will play back pictures in the memory card, so I know my battery is good. Please help as this is the only camera I have.
TY!
12-05-2019 12:47 AM
Hi There,
Can you explain a little more about what's going on? Is the lens having trouble coming out when you go into camera mode or is something else happening?
12-10-2019 11:16 AM
originally yes. the lens was stuck so it would give me an error message then it would shut off. but now I don't even get that anymore. I can push the power bottom and nothing happens. if i push the playback bottom I can see the pictures on the memory card.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.