PowerShot ELPH 330 HS Still images in digest movies not showing in playback

[Andy0704]

Still images in digest movies (Hybrid Auto) not showing in playback (Canon Ixus 255HS)

Hello! I recently discovered the hybrid auto mode in my camera by watching the official AD. I noticed in the demo that you were supposed to see the still image after the 24-second video in hybrid auto mode. My camera is just showing the short clips (digest movies) then it will play the next clip. How can I fix this? 

thank you!

[Ron]

Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The Canon Ixus 255HS isn't sold or supported by our team here at Canon USA.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

[Andy0704]

Oh, my bad. It’s supposed to be Canon PowerShot ELPH 330 HS

[kaka1]

hi! did you fix it? i too have the same problem

[Stephen]

Hello,

Thank you for reaching out!

Please note that the PowerShot ELPH 330 HS was retired in 2018. As a result, all official Canon support has ceased, and no new software or drivers will be developed.

That being said, you can find this information on page 86 of the manual HERE.

To explore Canon's latest technologies, we recommend contacting our Canon Upgrade Program Specialists at 1-866-443-8002, available Monday through Friday.

We hope you have a great day!