Power Shot SX260HS Digital Camera Solution Disk will not install on my computer.

[espring453]

Following the on screen instructions, after verifying the device, the software begins to install then a pop up screen comes on that says "a program needs my permission to continue" and after I click "continue" the software stops installing and a pop up screen comes up that says "unkown install errror"  and it will not continue to install.  It seems that the first pop up interferes with the installation but I do not know how to override that.  Please help.  Thank you

[Danny]

Hi, espring453!

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Thanks and have a great day!

[espring453]

Operating system is Windows Vista Premium Home Edition.  Thanks

[Mykolas]

Hi espring453,

The window that pops up asking for permission is called the User Account Control.  If it is interfering with the installation, it will need to be fixed or disabled.  Microsoft can help you with this, but you will need to contact them directly.  They also have an article on their website about turning this feature on and off.  Please refer to the link below:

http://windows.microsoft.com/en-us/windows/turn-user-account-control-on-off#1TC=windows-7

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[jimi]

Depending on your use, I typically just remove the sd card and plug it into a usb sd reader to move, copy, edit, view pictures.