Need fix for change the batteries error on canon powershot s2 is

[Vindhiya]

"change the batteries" error message is popping up after taking 2 or 3 pictures with a new set of batteries. After surfing the Internet for solutions we found changing the date battery should solve the problem. But it does not work. We also tried formatting the SD card. Please help

[Mykolas]

Hi Vindhiya!

Thank you for posting and welcome to the Canon Forum.

The connection between the batteries and the camera may be dirty.  Gently clean over the contacts on the battery compartment cover, inside the battery compartment and on the batteries.  Make sure the batteries are fresh as well.  If this does not help, the camera will be in need of repair.

The Powershot S2 IS is no longer in service life, so it is unable to be repaired by our Factory Service Centers.  However,  you may participate in the Canon Loyalty Program instead.  The Canon Loyalty Program option allows you to replace your current camera for a discounted fee, plus shipping.  The original non-functioning camera would then be returned to Canon USA for recycling using a prepaid shipping label that would be provided.  

If you would like to take part in this option, please call our Sales Department at (800) OK CANON (800-652-2666) seven days a week, 8am to Midnight.  Let them know you have been working with online support and the Canon Loyalty Program was offered.  Be sure to have your serial number for your camera at the time of your call.

[John_]

If you have lots of accessories for that camera and want to stay with that model because of that you can find them pretty inexpensive online on auction sites.

Even if Canon still repaired them or even another camera repair shop, the cost to repair it would exceed it's value.

If as the Canon person the contacts inside the battery compartment are clean and not damaged and you still have that message then you have an internal power supply issue.

You said you have a new battery, what about the charger itself ?

[gmdedrick]

 We are having the same problem. Our Powershot S2 IS PC 1130 is showing the message, "change the batteries", even after we put in brand new batteries. I have also confirmed the voltage is good in the batteries with a meter and put in a new "cell" battery.

[Mykolas]

gmdedrick,

Welcome to the Canon Forum.

The PowerShot S2 IS that you have needs repair if even fresh batteries do not resolve the warning message.  Since the PowerShot S2 IS can no longer be repaired by our Factory Service Centers, you have the ability to participate in the Canon Loyalty Program instead.  The Canon Loyalty Program option allows you to replace your current camera for a discounted fee, plus shipping.  The original non-functioning camera would then be returned to Canon USA for recycling using a prepaid shipping label that would be provided.  

If you would like to take part in this option, please call our Sales Department at (800) OK CANON (800-652-2666) seven days a week, 8am to Midnight.  Let them know you have been working with online support and the Canon Loyalty Program was offered.  Be sure to have your serial number for your camera at the time of your call.

[pybcan45]

Try giving a little lifting to the contacts at the bottom of the battery compartment. It worked for me at least.