My PowerShot SX740 flash won’t go off even when I have the flash setting on

[valentina9918]

I have been using my canon power shot sx740 and I always have the flash settings on. It’s the one where I have to flick the flash to prop open with a button on the side of the camera, but now the flash just won’t go off at all even with the settings on. I also see a small red flashing camera symbol on the bottom left of my camera screen. any recommendations?? Thanks! 

[John_Q]

Hello valentina9918,

I'm really sorry to hear that your flash no longer fires. Let's see if we can force the flash to fire. Set the camera to the P shooting mode. Press the [flash lever] to raise the flash. Press the right directional button and choose the [FLASH ON] (lightning bolt without the A) mode. If the flash still does not fire, then unfortunately, there is a problem with the flash. Please follow the link below to access our online repair portal to arrange for service:

https://mycanon.usa.canon.com/signin