09-07-2014 09:21 AM
09-07-2014 09:32 AM
Hi, bobgray!
So that the Community can help you more easily, we will need to know in what way your PowerShot G9 is no longer working.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
05-27-2019 03:04 PM
I'm also experiencing this problem. The battery is fully charged. When inserted into the camera, there is absolutely no response. Power button doesn't power the camera on. Everything is black. I've cleaned the battery chamber to ensure clean contact is made, still nothing. Are there any solutions out there?
05-27-2019 05:19 PM
Both the door for the battery compartment and the memory card slot should have a sensor switch to detect when the door is fully closed. If the door is determined to not be fully closed, the camera will not power up.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.