08-27-2015 08:27 PM
08-27-2015 09:15 PM
Ok can you access the card on a computer? If you can then try formatting it on a computer first then see if you can format it in the camera.
It's hard to put the card into the camera the wrong way but not impossible are you sure you placed it in correctly?
Since both the camera and card are new I would first contact Canon support see what they say and secondly I would suspect the card is defective and if you can get your hands on another card to try that would be good. Canon support might wind up telling you that or send the camera in and if it winds up the card is defective they will charge you something, probably more than you might have paid for the card.
08-27-2015 09:21 PM
Check to make sure the memory card is not locked. There's a little slide tab on the left side of the label that should be in the up position. Could just be the reason for the error.
Steve M.
09/26/2023: New firmware updates are available.
CN-E45-135mm T 2.4 L F - Version 1.4.0
EOS 1DX Mark III - Version 1.8.0
EOS R6 Mark II - Version 1.2.0
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
03/30/2023: New firmware updates are available.
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.