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I was able to connect my Cannon powershot elph 340 to my computer all weekend and now wont connect

New Contributor

I use Windows 10, I downloaded all software for it to connect, it connected the last two days and now my computer can't find it and the camera can't find the computer. I was thinking it may have something to do with the access point but I really can't figure it out and I need to get my videos done. Please help!


Reputable Contributor

Hi trwalston!


Thanks for posting in the Canon Forums!


To have a better understanding of your issue, please let everyone know what operating system (WIndows 7/8/10 or Mac OS 10.X) you are using. That way, community will be able to assist you with suggestions appropriate for your product.

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.