I just installed my new cannon camera onto my computer using the cd and now I can't find the icon.

[frogholler]

I just installed my powershot camera and now can't locate the icon for it. Any idea where it could be? It's not under devices.

[Jason]

Hi, frogholler!

So that the Community can help you better, we will need to know exactly which model camera you have, and the version of Windows or Mac in use. 

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[frogholler]

My camera is a cannon powershot SX280HS and I'm using windows 7. Thank you., .

[smack53]

When you connect the camera to the USB cable and to the computer, does the Windows 7 recognize the camera? Usually the camera icon only pops up when you plug it in to the computer.

[frogholler]

I finally got it. It took three tries but I'm all set. Thank you for being there when I needed you.

[smack53]

You're very welcome! Glad I could be of assistance!