Help: PowerShot N2 selfi picture reversed?

[Vhduong]

I have just bought PowerShot N2 camera. It worked fine until I charged the battery. Now everytime when doing the Playback mode, the picture taken from the previous selfi is reversed vertically (details from left move to the right and vise vesa).

I have asked the support from local Canon technical guys but none of them can explain why before chaing the battery, the camera was normal but now not.

Please kindly advise!

[John_]

Check to see if you have Auto Rotate set to On.

Touch Func then Menu then Auto Rotate and set it to On

[Vhduong]

Hi John,

Thank you very much for your reply.

I have changed as your suggestion but pictures keep the same orientation independent to Auto Rotate ON or OFF.

Duong

[John_]

Hi Duong,

I can't find anything in your manual other than that Auto Rotate setting that applies to your problem.

As a last resort you can try removing your battery again and holding the Power button on for about 45 seconds. Then replace the battery.

Also have you tried doing a Reset All to defaults thru your settings menu ?

Since your camera is new and might have a defect you could return it for an exchange if withing the sellers time limit or a free repair too...not what anyone wants to hear with a new camera I know.

John

[Vhduong]

Dear John,

I have struggled with the camera but no improvement at all. The funny thing that all Canon guys said that it is normal (!?). I am trying to contact the seller for warranty now.

Anyhow I really appreciate your enthusiasm advises.

Duong,