05-20-2015 05:21 PM
05-20-2015 05:33 PM
Hi Vnichols!
So that the Community can help you better, we will need to know what model camera you are using and Computer Operating System. (Windows XP/Vista/7/8 or Mac 10.x)
Any other details you'd like to give will only help the Community better understand your issue!
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.
05-20-2015 05:45 PM
Windows 7 Powershot SX510 HS Wifi.
05-20-2015 07:24 PM
https://www.youtube.com/watch?v=-t5XhI11bMs
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.