HELP: CameraWindow DC "Failed To Connect To The Server"

[mcquillian]

Just purchased a Powershot SX280 HS.  It is fantastic little camera.  I have been a Nikon guy for years, but this camera really has changed my mind.  I am having a challenge however.  I am unable to complete the camera setup through CameraWindow DC, as every time I try to "Set Up Web Services," and Log In, I get the message "Failed To Connect To The Server."  I am completely registered, and can log in and access Canon Image Gateway, as well as upload content.  WIFi tests out good, and I am able to connect from camera to both my iPhone and iPod.  Do you think the CIG server may be down on their end?  I am simply trying to complete setup so that I can get the Fscebook and Twitter interface on the Powershot.  Thanks.

[toonron]

What I posted was a transcript, if you will, of what the customer service person I spoke to on the phone had me do. And since the only response from a Canon representative on the forum thread here has been "call us", I recommend the same thing if what worked for me didn't work for you or if you're using a different operating system, etc.

Call them and they will go through it with you step-by-step specifically based on your machine and your operating system and help you get it up and running.

I posted my phone support experience just in case my solution proved to be the solution for anybody else.