G5X mk II firmware bugs?

[keith1200rs]

I have just got my G5X mk ii and updated to the latest firmware (1.1.0) and have noticed a couple of problems which seem like firmware bugs:

1. on one occasion, the RAW and JPG file numbering differed.  I took a photo on aperture priority and retook the same shot immediately after using HDR.  I expected a RAW + JPG from the first shot and only JPG from the second.  That is sort of what I got but the RAW from the first shot had the same number as the second shot JPG, not the first.  All other shots I took the same day, with a mix of Av & Scene modes, are numbered fine.

2. I set "auto review" off.  On several occasions it has decided to turn itself back on to "2 seconds".  I think it is when using either scene modes or creative filters but I have not been able to find out a sequence or combination that makes it happen.

I have contacted Canon Support and they suggested a reset.  I have done that, but the second problem still persists.  I cannot be sure about the first problem because it has only happened once and I have not had a chance to go out shooting photos I want to keep since - just reading the manual and playing indoors at the moment.

I wondered if anyone else has found a similar problem?

I am not new to the Canon Powershots or cameras in general.  I have had a G9X for several years and shoot RAW+JPG on that and have quite a bit of Panasonic/Olympus M43 gear as well.

The only other cause I can think of is a memory fault in the camera itself, although I would have expected a more disastrous result.

Thanks for any suggestions.

[asdhuang]

I also meet the same issue. It seems exist in prevous version and still not fix in latest version.

[keith1200rs]

It's useful to know it's not just me!  I have found out a sequence of operations that causes the auto review to turn on (take a picture in panorama mode then switch to HDS backlight scene mode and take another).  I haven't found out exaclty when the numbering fails yet.

Keith.

[Tim]

keith1200rs, 

We recommend checking into the Canon web site through this link for additional support information. 

[keith1200rs]

Yes, I am already running 1.1.0.  I am in discussions with Canon support but they cannot repropduce the problem.  I have the option of returning the camera if it is faulty as I only just bought it, but if it is a firmware fault that would seem pointless.  So, I was interested if anyone else has noticed the same problems.

[asdhuang]

I also try to report fcous bug on the community or canon service.
But canon seems not able to process the bug's report here or canon service. 

[Tim]

I understand you have questions on reporting errors or bugs with the PowerShot G5X Mark II.  For support on this product, please call 1-800-652-2666 and follow the prompts for Technical Support.  Agents are available during the following times. All times EST, excluding holidays.

Cameras - PowerShot -- 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm