Canon powershot sx620 hs - connecting to windows device

[johnjx]

Getting stuck here.

https://youtu.be/tkUrHtzVXcE?t=265

Seems like the wifi is broken on the camera. The camera connects to my wifi network but then it doesn't progress to the "select a device screen". And my computer is not able to locate the camera.

Thanks

[Waddizzle]

Is that the default camera name?

[johnjx]

Which one are you referring to?

[Waddizzle]

I finally watched your video.  Call Canon Support for your area.