12-24-2019 07:52 AM
12-24-2019 08:25 AM
Hi There,
It sounds like your camera has a lens error. It is usually caused by debris in the zoom barrel or part of the lens may be out of alignment. If that is the case, it would need repair.
https://www.usa.canon.com/internet/portal/us/home/support/service-repair
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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