01-31-2018 09:00 PM
01-31-2018 09:13 PM
Hi and welcome...nice camera! I think there should be a ring that goes around that dial that turns and not the dial itself
01-31-2018 09:18 PM
01-31-2018 09:28 PM
Your welcome! There is a circuit board under that ring that reacts to it turning and makes the changes. If it's not some weird setting then I suspect either the ring and/or that circuit board have failed. You did a reset to defaults and the other one where you remove the battery and press the on button for at least 30 seconds then replace battery and retry?
01-31-2018 09:41 PM
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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