01-07-2023 09:35 PM
After years of flawless operation my G12's LCD screen suddenly will not display but remains black EXCEPT in Video mode, C2 mode, & when looking at various photos on the memory card. And..if I take a pic with the black screen in Auto mode I will hear the focus beeps (but no green squares display) and the G12 takes a normal pic which then displays fine on the screen. It's just when I'm ready to take another photo, finger on or off the shutter-release button, that the screen goes black again after a few seconds. Switching to Video mode the screen comes on again & remains on. Any ideas wahts wrong? I didn't drop camera, didn't get wet, the battery is fine, and i tried a different memory card. thanks!
01-07-2023 09:46 PM
Thanks for posting!
While our Forum Community members are welcome to chime in, your product has been retired. Once a product is retired, the official Canon support content (troubleshooting articles, user guides, how-to videos, etc.) may be removed from the Canon website. To take advantage of Canon's innovative technologies, consider reaching out to our Canon Upgrade Specialists at 1-800-443-8002.
Have a great day!
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.