Canon PowerShot Elph 300 HS displays communication error when connected to computer via USB

[gallium31]

Cannot download pictures from my Canon PowerShot Elph 300 HS camera.  Get "communication error" message on camera screen when connected via USB to computer.  This has not happened in the past. Is there a fix? I have Windows 7 Home Premium installed on my computer.  The ZoomBrowser will no longer open.  I went to the Canon site and downloaded the ZoomBrowser update .  Still no luck.

[dbrooks]

I have this issue too. i tried the steps listed and still nothing. The camera does not show up under portable devices or imaging devices. Pleaase help! This camera is less than a year old. Its ridiculous that im already having issues with it.

[DavidMyers]

I have a similar problem.  I am on Win 10.  My camera is recognized in the device manager but not recognized by the Canon software.  This only started two days ago.  What changed?  Is it a new update for the software that is causing this?

[dvelten]

I now have this problem on Windows 10. Tried restart, different cable, different USB port. The driver does not load when the camera is connected and turned on. There was an upgrade of Win10 recently, did the driver get deleted?

[DrPamHalton]

You probably have too many pictures on your memory card. This happened to me as well when I maxed out the card memory. You have to get a card reader that will read the memory card and you have to take enough photos off it that the error goes away.

[rjabaut]

After switching transfer cables from another Canon and determined it was not the cable, I took my card [Sandisk ultra 32gig] out and swapped for another which I'd been using in a Lumix.

Both cards worked in the other camera and transferred OK from cameras to PC via either cable. Problem Solved!?  .... My suspicion is that the flash memory had a problem with it's firmware.

I experienced a JPEG transfer problem with a very similar Sandisk memory in an ASUS MEMO tablet.

Sandisk sent me a replacement N/C.

[DrPamHalton]

You probably have too many pictures on your memory card. This happened to me as well when I maxed out the card memory. You have to get a card reader that will read the memory card and you have to take enough photos off it that the error goes away.