08-08-2016 12:15 AM
I followed the instructions to reformat my memory card. I had the "invalid .jpeg" message on my camera screen. I first copied all camera files on the card to my desktop. I re-formated the card. The movie files now play. Can I copy the original camera files back to the memory card? Nothing has been renamed or otherwise changed.
08-09-2016 10:24 PM
Did you get ZoomBrowser software with your camera?
08-10-2016 01:57 AM
No.
08-09-2016 10:25 PM
Thank you; I'll phone tomorrow morning.
08-09-2016 11:14 PM
Wait a sec! When the "incompatible" message is on the screen, press "FUNCSET". Then select "Play Linked Digest Movie." This ran my movies on the screen. I don't under the technology, but this worked for me.
08-10-2016 01:55 AM
Another note: after pressing FUNCSET, the option might be Play Movie."
08-09-2016 09:07 AM
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.