02-11-2017 10:07 PM
Hi,
I have the Canon Powershot SX530 HS and I am trying to factory reset it and It keeps saying "busy" and brings me back to the home screen area.. Is there a way I could fix this of should I just bring it back and get a new one? Thanks!
02-12-2017 08:42 AM
@Joeyrose1236 wrote:Hi,
I have the Canon Powershot SX530 HS and I am trying to factory reset it and It keeps saying "busy" and brings me back to the home screen area.. Is there a way I could fix this of should I just bring it back and get a new one? Thanks!
If you can take it back, then take it back.
Most of the time, the "busy" message is supposed to mean the camera is writing to the memory card. Make sure that you are using a compatible card from a name brand manufacturer.
It can also mean that it is attempting to recharge a built-in flash. I suggest charging the battery, and then remove the memory card before you turn the camera back on.
03-02-2017 06:14 PM
Hi Joeyrose1236,
Thanks for posting.
If you're still encountering this difficulty, please remove your camera's memory card, close the memory card, then power your camera on. If your camera works normally, please try a different memory card.
Your camera will accept the following memory cards:
While we don't recommend specific brands or models of cards, we do recommend that you use a memory card produced by a major manufacturer that closely adhere to the current industry standards. You may see the standards at sdcard.org.
We recommend against the use of cards that require an adapter to fit in the camera (i.e. micro-SD or Mini-SD). The increase in the number of connections between the camera and memory card (from the memory card to the adapter, then from the adapter to the camera) makes a malfunction more likely.
Finally, your camera does not support memory cards using the UHS-I or UHS-II standards. Some such cards will have "UHS-I, UHS-II or UHS-III on them. Others will have a "1", "2" or "3" superimposed on a "U". While these cards should be backward compatible with older memory card standards, not all of them will work. Please check with the card manufacturer for details regarding backward compatibility with the Speed Class 10 or Speed Class 6 card standards.
07-21-2019 12:38 PM
Hello
I have a Canon Powershot G9 X Mark 11
The same thing has happened to me.
I am trying to Reset the camera to Basic settings/default settings and it just flashes up "Busy"
I have done everything you recommended in your email to Joeyrose 1236 on 3/2/17 but it hasnt worked.The memory card I changed to is a 32GBSDHC SanDisk.
Can anyone help?
07-29-2019 01:24 AM - edited 07-30-2019 01:02 AM
@Joeyrose1236 wrote:Hi,
I have the Canon Powershot SX530 HS and I am trying to factory reset it and It keeps saying "busy" and brings me back to the home screen area.. Is there a way I could fix this of should I just bring it back and get a new one? Thanks tellthebell!
The same issue happend also in my camera and did not found any solution regarding this, even i contact help center but they never reply.
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