01-06-2020 12:06 AM - edited 01-06-2020 12:12 AM
Hi all I am having an issue with a brand new PowerShot camera not turning on. I had recieved the PowerShot ELPH 180 as a christmas gift and had let it chage untill the light was green. But frustratingly it wont turn on despite numerous atempts at charging. I would apreciate any sort of advice on how to fix this issue.
01-06-2020 12:02 PM
Call Canon, it sounds like it is defective, you might have to return it.
01-07-2020 12:38 AM
Hello HistoryGeek5,
I understand your PowerShot ELPH 180 will not power on. We are very sorry to hear this is the case. For support on this product, please call 1-800-652-2666 and follow the prompts for Technical Support.
Agents are available during the following times. All times EST, excluding holidays.
Monday-Friday: 9:00 am to 9:00 pm
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.