12-20-2012 07:26 PM
the screne shows only verticle lines when in shooting mode but displays previosly taken pics fine. Any sugestions? Thanks.
12-24-2012 09:10 AM
Neverdone,
Please try removing the batteries from the camera for a few moments. Also, try a different CF card. If the lines are still in each image, the camera needs repair.
Unfortunately, the PowerShot A60 model is no longer in service life, so it cannot be repaired as replacement parts are no longer available.
We would like to tell you about another option we have instead called the Canon Loyalty Program. The Canon Loyalty Program option allows you to replace your current camera with another for a discounted fee, plus shipping. The original non-functioning camera would then be returned to Canon USA for recycling using a prepaid shipping label that would be provided. If you would like to take part in this option, please call our Sales Department at (800) OK CANON (800-652-2666) seven days a week, 8am to Midnight. Let them know you have been working with technical support and the Canon Loyalty Program was offered. Be sure to have your serial number for your camera at the time of your call.
If this is a time sensitive-matter, additional support options are available at Contact Us.
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