12-20-2012 07:26 PM
the screne shows only verticle lines when in shooting mode but displays previosly taken pics fine. Any sugestions? Thanks.
12-24-2012 09:10 AM
Neverdone,
Please try removing the batteries from the camera for a few moments. Also, try a different CF card. If the lines are still in each image, the camera needs repair.
Unfortunately, the PowerShot A60 model is no longer in service life, so it cannot be repaired as replacement parts are no longer available.
We would like to tell you about another option we have instead called the Canon Loyalty Program. The Canon Loyalty Program option allows you to replace your current camera with another for a discounted fee, plus shipping. The original non-functioning camera would then be returned to Canon USA for recycling using a prepaid shipping label that would be provided. If you would like to take part in this option, please call our Sales Department at (800) OK CANON (800-652-2666) seven days a week, 8am to Midnight. Let them know you have been working with technical support and the Canon Loyalty Program was offered. Be sure to have your serial number for your camera at the time of your call.
If this is a time sensitive-matter, additional support options are available at Contact Us.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.