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New Contributor
Posts: 1
Registered: ‎01-24-2018

ix6820 Canon Pixma prints too lightly! No Color Options feature.

[ Edited ]

 

Why don't I have Color Options? I just got the ix6820 and wondering how to change the color intensity as I would like the prints to print a bit darker. I'm finding them too light. I already changed the "Media & Quality" to Best. But as you can see by the attached images...I'm limited in features. Does this printer NOT have a Color Settings like the other printers to adjust the contrast? Also when I go to paper type I seem limited there too! Is this normal?

 

Screen Shot 2018-01-24 at 6.10.57 PM.png

 

 

Based on my research.....this last image BELOW appears to be what others have.....Why don't I have THIS? Smiley Sad 

 

Screen Shot 2018-01-24 at 5.16.31 PM.png

 

Please help  Smiley Sad

 

 

Product Expert
Posts: 2,759
Registered: ‎10-16-2012

Re: ix6820 Canon Pixma prints too lightly! No Color Options feature.

Hello.

 

The drivers do not appear to be installed.  Visit www.usa.canon.com to download the latest drivers for your Mac.

 

If you continue to have difficulties, find more help at Contact Us.

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