Canon Community Canon Community
 


Reply
New Contributor
Posts: 1
Registered: ‎11-05-2012

Have a Canon MP470, it only prints Gray not solid black with Indesign files!

 
Product Expert
Posts: 2,945
Registered: ‎10-16-2012

Re: Have a Canon MP470, it only prints Gray not solid black with Indesign files!

Hi Scpo55.

 

If photo or specialty paper is being used, please check to make sure that correct settings have been selected.  If plain paper is being used, the quality may have to be increased.

 

To increase the quality of your printouts on plain paper, select Preferences or Properties for the MP470 from the print dialog screen and change the quality to 'High'.  If a different type of paper is being used, be sure to change the Media Type option appropriately. 

 

If the MP470 is still able to print black documents or objects from different programs without any issues, but the issue remains with Indesign, you may have to save or export the files to TIFF or PDF format and then print them from a different program.

 

I hope this helps. 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement